Observe & Question
Observe & Question
Meet the users
Identify their Problems
Group the Problems
Match Problems to Workflow & Features
Concept design
Concept design
Concept design
Paper prototype test
Sketchflow/Flash prototype
Sketchflow/Flash prototype
Wireframe & annotate
Wireframe & annotate
Skin
Skin
Skin
A beautifully designed and usable interface is the product of a well thought-out UX strategy, the creation of user stories and collaboration between the teams who will implement it both creatively and technically.
A successful UX strategy is divined by understanding the people, the purpose and the situation of those people you want to use your app.
Shown above are stages of the process used to build the TouchPoint agent softphone application.