Dave Hood

I specialize in clean website design, intuitive UX/UI, standout branding, engaging illustration, and captivating animations.

I work with Data-scientists, Engineers, back-end and front-end devs, Product Managers and all key stakeholders. I enjoy bringing the team together throughout the design process, from the initial engagement with our target audience through brainstorming, workshops, sketching, and prototyping, right up to the final stages of design and implementing HTML + CSS.

My expertise covers Adobe Illustrator, Photoshop, After Effects, Animate, XD, WordPress, HTML, and CSS.

Friendly, inventive, and always open to collaboration, I’m dedicated to bringing your ideas to life.

TouchPoint

Contact Centre Agent application

My responsibilities and process

User observation

Built user profiles

Built user journeys

Identified user problems

Matched user work flow with existing and potential functionality

Sketched and prototyped

Created and tested lo-fi prototypes

Produced hi-fidelity wireframes and markup for dev team

Coded CSS in dev environment

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QU

Quantiful AI/ML Demand Forecasting Application

My responsibilities and process

User observation

Identified user problems

Sketched and prototyped

Created and tested lo-fi prototypes

Produced hi-fidelity wireframes and markup for dev team

Coded CSS in dev environment

click for detail

TouchPoint Console

Attendant Console for Microsoft Skype for Business

My responsibilities and process

User observation

Built user profiles

Identified user problems

Matched user work flow with potential functionality

Sketched and prototyped

Created and tested lo-fi prototypes

Produced hi-fidelity wireframes and markup for dev team

Coded CSS in dev environment

click for detail

Quantiful Re-brand

Company re-brand and website design

My responsibilities and process

Designed Company Logo and wordmark

Produced Brand guidelines

Designed Company Website

Designed all corporate comms

CSS coded Website and Application elements

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Enghouse Operator Console

UX case study

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GrabaSeat

Air New Zealand Sales Website

Site redesign

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Auckland Council Website

Redesigned customer flow and accessibility to all Council content

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Air New Zealand

Designed branding system and Rebranded AirNZ Auxiliary Businesses

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Contact center Workforce Optimisation tool

Design UX workflow and UI

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Enghouse Quality Management Suite

Design UX workflow and UI

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Contact Center Problem + Action diagram

Researched contact center operations

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TouchPoint Browser App

Redesigned Touchpoint application for Browser based use

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Scottie Productions TV end credit

Design, illustration and animation

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Contact Center Problems Illustration

Research, Design, illustration

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Air New Zealand In Flight Entertainment

Design IFE screens

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GrabaSeat

Design and build Flash based minisites

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Contact Center Managment Demo

Research, Design, Code in Flash

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